Coronavirus Service Update

We are open and shipping orders!

Latest Information: As a direct result of self isolating, we have seen a huge increase in the demand for plastic and balsa kits by customers who want something to help occupy their time. Some of the more popular kits have already sold out with restocking dates being quoted as late as June or July at the earliest.
There has also been a big increase in the volume of emails we are receiving. We have limited resources so please be patient and we will reply as soon as we can.

Everyone at Arrow Models is working hard to deal with the increased volume of online sales that have arisen as a direct result of the coronavirus crisis and would like to thank customers for their support and understanding during this difficult time.

Domestic UK delivery times are holding up but as expected it varies by region depending upon the local situation. International deliveries are being affected by the restrictions in force in each country. In the coming weeks as coronavirus cases increase, expect some delays even though carriers are striving to provide the best service they can.

Some of our suppliers are closed whilst others are operating with skeleton staff which is causing some delays in their deliveries to our warehouse. Our stocks are reasonably healthy at present but we do expect many products to sell out in the next few weeks with no prospect of resupply for some months due to factory closures, etc.

We have also been warned by some suppliers and manufacturers that there will be some significant price increases in the next few weeks as a direct result of the problems in the financial markets which are affecting exchange rates and the cost of materials, etc.

Our advice is that if you are already thinking about buying a model or kit then do it sooner rather than later.

In the meantime we hope that you all keep smiling and stay safe!